How can we help with your claim?

A victimless crime?

It’s important you provide clear and honest information when making a claim, this will help us settle genuine claims efficiently. In 2018 we paid out on 99% of our claims, insurance fraud isn’t a victimless crime and the actions of others can increase premium for all of us.

Claims contact information

Report a new claim

Make a Claim

Online Claim

Give us a call

Or from abroad

Existing claim

Accident recovery helpline

Give us a call

Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.

Glass repair helpline

Make a claim

New Windscreen Claim

Give us a call

Alternatively please call our 24 hour emergency glass repair helpline.

Breakdown helpline

Give us a call

Please call our 24 hour helpline for Elephant Breakdown customers.

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