We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

New customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Existing customers – Call wait times are up to 30 minutes so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

Welcome to Elephant How can we help?

Due to the increased Coronavirus measures in the UK, we're taking precautions to put staff and customer safety first and therefore we have streamlined some processes to help avoid the call waiting times.

Coronavirus FAQs

Find the answers, Coronavirus (COVID‑19) and your cover
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MyAccount

Update your details or view your policy documents.
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Claims

Make a claim, or check about an existing one.

Cheaper Car Insurance Save 25% with Elephant

10% of customers who provided a best alternative price saved 25% between July 2019 & December 2019

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