SERVICE UPDATE [31/03/2020] – So we can support our most vulnerable customers and those in urgent need, please do not call unless absolutely necessary.

Due to the increased Coronavirus measures in the UK, we’re taking precautions to put staff and customer safety first. We’re prioritising:

- New claims and urgent calls only. For example, if you’ve been involved in an incident and your car’s undrivable

- Renewals and urgent service requests for our most vulnerable customers. You can manage your policy online through MyAccount. Please only contact us if something’s urgently needed in the next 1 to 3 days. Call wait time is in excess of 30 minutes and email responses can take up to 48hrs.

- New policies online


Elephant Breakdown Cover

Available 24hrs a day

To put you in touch with the right service provider, tell us when you purchased your cover.

I bought cover on or before 1st Sept. 2019

I bought cover on or after 2nd Sept. 2019

Breakdown assistance for cover purchased on or after 2nd Sept. 2019

UK 0330 102 0807 Europe  0044 (0)2920 943 114

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Not got Breakdown Cover? Getting cover is easy

Choose from three levels to get the best cover for you.


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