SERVICE UPDATE [31/03/2020] – So we can support our most vulnerable customers and those in urgent need, please do not call unless absolutely necessary.

Due to the increased Coronavirus measures in the UK, we’re taking precautions to put staff and customer safety first. We’re prioritising:

- New claims and urgent calls only. For example, if you’ve been involved in an incident and your car’s undrivable

- Renewals and urgent service requests for our most vulnerable customers. You can manage your policy online through MyAccount. Please only contact us if something’s urgently needed in the next 1 to 3 days. Call wait time is in excess of 30 minutes and email responses can take up to 48hrs.

- New policies online

Bank Holidays opening hours

Tuesday 24th December

Customer Services: 08:00 - 15:00
Renewals: 08:00 - 15:00
Sales: 08:00 - 15:00
Claims: 08:00 - 15:00

Wednesday 25th December

Customer Services: Closed
Renewals: Closed
Sales: Closed
Claims: Closed

Thursday 26th December

Customer Services: Closed
Renewals: Closed
Sales: Closed
Claims: Closed

Tuesday 31st December

Customer Services: 08:00 - 15:00
Renewals: 08:00 - 15:00
Sales: 08:00 - 15:00
Claims: 08:00 - 15:00

Wednesday 1st January

Customer Services: Closed
Renewals: Closed
Sales: Closed
Claims: Closed

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