Elephant is a trading name of EUI Limited. As well as your insurance with the Authorised Insurers, you've got a separate agreement with EUI Limited who administers the policy. If you are looking for full information on our fees then this is within Your Agreement with EUI, and it can be found here.
Below are the fees we charge to recover some of the costs for cancelling or making a change to your policy. More than one fee may apply.
If you cancel, you'll pay for the time that you've been insured for. If you've made a claim, then you'll need to pay your full premium for the year. You can find more details in your Policy Book.
You'll also lose your MultiCar discount if you remove any of these items during the policy term. We'll adjust your premium for the remaining items.
Removing an item doesn't cancel the whole policy. We'll also charge £5 if you remove motor policy upgrades that you've purchased.
If we void your policy because you've been reckless or have deliberately misrepresented information, you won't get a refund.
If it's voided for other reasons, you'll get a refund but must pay £80. If you've claimed, we'll take away the cost of the claims from the refund.