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What the package includes
How it works
Your questions answered
Summary
Welcome to elephant.co.uk’s breakdown cover for car
insurance customers. If you do not have elephant.co.uk car
insurance but would like breakdown cover click
here. |
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Why
not join today? |
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Call us now on 0870 040 6644
we're
open 7 days a week
weekdays 8am - 10pm, Saturdays 9am-5pm and Sundays 10am-4pm
elephant.co.uk's breakdown cover is
supplied by Call Assist Limited (Axis Court, North Station
Road, Colchester, CO1 1UX) who are authorised by the Financial
Services Authority.
The product is underwritten by White Rock Insurance
Company PCC Limited (Cell BPI, PO Box 33, Maison Trinity, Trinity
Square, St. Peter Port, Guernsey, GY1 4AT) who are authorised
and regulated by the Guernsey Financial Services Commission. |
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What the package includes: |
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With elephant.co.uk's Breakdown Cover you get a fantastic
service for a great price.
- Roadside assistance and recovery
- Home assistance
- Alternative transport
- Emergency overnight accommodation
- Caravan or trailer cover
- Lost or damaged key cover
- Message assistance.
It's a small price to pay for a year's peace of mind whilst
driving. |
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Why not join today? |
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Call us now on 0870 040 6644
back
to top |
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How it works |
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Once you've added elephant.co.uk Breakdown Cover to your policy
it couldn't be easier to use.
You'll receive your elephant.co.uk Breakdown Cover details
along with a card with our freephone breakdown assistance number.
As soon as you receive the card write your policy number and
registration number on the back of the card as you'll need
this information when you call us.
As well as the scheme code which is already printed on the
card we'll also need the make, model and type of your car.
We'll also need your location so we can find you as quickly
as possible and the phone number so we can call you back to
keep you informed. |
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Why not join today? |
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Call us now on 0870 040 6644
back
to top |
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Your Questions Answered |
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Q. How can I add elephant.co.uk's Breakdown Cover to my
policy?
A. It really couldn't be easier - just call our Customer
Care Team on 0870 040 6644.
Q. Can you pass on messages?
A. You don't have to worry if your breakdown has made you late for a meeting
at work or if your family are expecting you at home - we're always happy to
pass on a message for you!
Q. Does my membership cover me for any car?
A. No. It only covers your car.
Q. Is there any limit on the distance from home it
can be recovered from?
A. No, if your car cannot be repaired at the roadside or at a local garage, we
will take you, your car and up to six passengers home or to your destination
anywhere in the UK.
Q. Am I covered if my car breaks down at home?
A. We include roadside assistance and recovery to help you at the scene of the
breakdown and also home assistance to aid you if the car won't start for you
at home.
Q. What happens if I lose or break my keys?
A. If you lose or break your keys give us a call and we'll help you. |
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Why not join today? |
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Call us now on 0870 040 6644
back
to top |
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What does it provide? |
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- Home assistance
- Roadside assistance
- Recovery of car, driver and up to 6 passengers to a garage,
home or original destination
- A network of 1,500 recovery operators strategically located
to provide the fastest service
- Alternative transport
- Emergency overnight accommodation.
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Aims of cover |
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- To try and get your car repaired at a local garage, if not you will be
taken to your destination
- To provide the fastest service for lone lady drivers
- To have a recovery operator with you in 30 minutes, the
Call Assist operator will ring you back to tell you which
operator will be attending and how long they will be
- To pass on two telephone messages on your behalf.
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Why not join today? |
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Call us now on 0870 040 6644
back
to top |
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