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UK consumers lead the way in online insurance

Now the UK's first wholly online car insurer, elephant.co.uk is encouraging more people to use the Internet to benefit from the convenience, speed and lower premiums available to online shoppers.

Research by leading market researcher, Mintel reveals the huge growth in people buying insurance online. Its research shows 18 million car insurance quotes were generated on the Internet in 2002, 76% more than in the previous year. elephant.co.uk predicts this figure will rise by a similar amount this year, it has provided 800,000 quotes already in 2003.

Head elephant at elephant.co.uk, Nicole Joyce, said, "Until recently motorists have used the Internet mainly as a source of information, comparing quotes and products, but still buying their policies over the phone. But now they are more comfortable actually buying online and are realising the benefits it offers."

Buying insurance on the Internet is faster, more convenient and cheaper than over the telephone. elephant.co.uk's own research found getting a quote online is on average two minutes quicker than over the telephone. Online consumers can also check and compare prices almost any time of the day. But the most important benefit of buying online is the price, most insurers give at least 5% discount to people who buy their insurance this way and some give even more.

Nicole Joyce, said, "The insurance industry has undergone a revolution since consumers could first buy insurance direct over the phone in the mid 80s. Online insurance is just the next stage, once consumers feel confident buying over the Internet, they will realise the benefits. Mintel's research suggests the number buying online is due to increase rapidly over the next few years and with British drivers leading the way, its motorists who will benefit the most."

According to Mintel, the online car insurance industry was worth £187million in 2002, representing 8% of all premiums sold. elephant.co.uk predicts it will be close to 15% this year.

Issue date: 23/06/2003

 

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