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Policy details and
complaint information
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| There's all sorts of legal stuff associated with car insurance - including the fact that we're obliged by law to tell you about it! We'll keep it as clear and jargon-free as we possibly can, and if you'd like any advice, you're welcome to contact us on 0871 882 2233. Calls to 0871 numbers are charged at 8p per minute plus network extras.
Want to check the small print? Here's where to find the key details about us and our policies.
You may need Adobe Acrobat Reader to view our pdf files. You can download it free from the Adobe website.
Standard policy documents: |
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Policy upgrades:
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Breakdown Cover
For archived versions,
available for Breakdown Cover policies that were purchased before 1st August 2010, please click here. |
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Personal Injury Cover
For archived versions,
available for Personal Accident Cover policies that were purchased before
1st August 2010 , please click here. |
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Top-Up Cover
For archived versions,
available for Top-Up Cover policies that were purchased before
1st January 2010 , please click here. |
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Legal information:
Key Facts
Conditions
of use
Your
privacy and security
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Complaint information:
Our
guide to handling your complaint
Complaint Performance |
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As an FSA registered company we publish data on our complaints record. To see the latest figures please click here. |
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