What happens if my car is stolen?
The first thing you should do is report the theft to the nearest police station and obtain a crime reference number.
Then contact our personal claims advisors who will take the details from you. After this, a number of insurance industry database checks are carried out - these are designed to protect our customers from fraud. A Claims Assessor may also be appointed to discuss the claim with you.
When our enquiries are successfully completed an offer will be made to settle your claim. |