What measures do elephant.co.uk take to prevent fraud?
Our main aim is to ensure that our customers are back on the road as soon as possible. However, we know that insurance fraud is a reality and that a very small number of people provide false details in order to make up (or inflate) car insurance claims. We believe that it is important that we identify these people and avoid paying such claims because they affect the cost of motor insurance for everybody.
There are a number of insurance industry databases through which we share information with other companies about claims and known fraudsters. We also share some information about car insurance fraud with other companies within the financial industry, the Police and other bodies where the law allows us to do so. |
