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how to make a claim

Step 1 - Report the claim

If you need to make a claim, please call us as soon as possible on:

0870 608 0668
Lines are open 8am-9pm Monday to Friday, 9am - 4pm on Saturday & 10am - 4pm Sunday.

Out of hours, please call our 24-hour accident recovery helpline on:
0870 242 2445.

To make a glass claim, please call our 24-hour glass helpline on:
0844 543 4429 .

Step 2 - Fill in a claim form

Once you've reported your claim over the phone, you'll need to complete a claim form.
Option 1
Complete our online claim form (this form may take up to a minute to load)
Option 2
Print out and post a paper claim form:
for accident claims
for fire or theft claims
     
 

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