Oh dear - we hope you're OK. Stay calm, follow these steps and we'll do everything in our power to get you the help you need, as fast as we can.
Call to report the claim
Call us as soon as possible on 0844 543 4422. Lines are open 8am - 9pm Monday to Friday, 9am - 5pm Saturday and 10am - 4pm Sunday.
Outside these times you can:
Call our 24 hour glass claim helpline on 0844 543 4429.
Call our 24 hour accident recovery helpline on 0871 882 8269.
Calls to 0871 numbers are charged at 8p per minute plus network extras. Calls to 0844 numbers will be charged at 5p per minute from BT Landlines. Call charges from mobiles and other networks may vary.
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